Privacy Policy

Effective Date: November 16, 2025

Last Updated: November 16, 2025

This Privacy Policy explains how Bot Fanatics, operated by Battleplan LLC (“Company”, “we”, “our”, or “us”), collects, uses, and protects personal information when you visit our website (botfanatics.com), access our dashboards or platforms, or interact with our products, chatbots, or services (“Services”).

1. Information We Collect

1.1 Information You Provide to Us

We may collect personal information that you voluntarily provide, including:

• Name
• Email address
• Phone number
• Business or company name
• Any messages or details you submit via forms, chatbots, or support requests

1.2 Information Collected Automatically

When you visit our website or use our Services, we may automatically collect:

• IP address
• Browser type and version
• Device type and operating system
• Pages viewed, links clicked, and time spent on our site
• Referring URL or source (for example, an ad or social media link)

1.3 Payment Information

If you purchase Services from us, your payment information (such as credit card details) is processed by secure third-party payment providers (e.g., Stripe or PayPal). We do not store full credit card numbers on our own servers.

2. How We Collect Information

We collect information in several ways, including:

• Forms on our website
• Chatbot interactions
• Platform registration and login
• Analytics and tracking tools
• CRM and automation tools

3. How We Use Your Information

We may use the information we collect to:

• Provide and operate our Services
• Respond to inquiries and support requests
• Send service-related notifications
• Send marketing communications (where permitted)
• Analyze performance and improve our platform
• Run advertising and retargeting campaigns
• Enable automation and CRM syncing functions

4. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to understand how visitors interact with our site and to deliver relevant advertising. You may disable cookies in your browser settings, though some features may not function properly.

5. Third-Party Services and Data Sharing

We may share limited information with trusted third-party service providers including:

• Google Analytics
• Meta Pixel / Conversion API
• Email marketing platforms
• CRM systems
• Cloud hosting providers (e.g., Webflow)
• Payment processors

These third parties may only use your information as needed to support our Services and are prohibited from selling or misusing your data.

6. Legal Basis and Compliance

We process data where necessary to perform a contract, where we have legitimate business interests, where you have provided consent, or where required to comply with law.

7. International Data Transfers

Our Services primarily serve U.S. and Canadian users. Data may be stored on servers located in other regions where our vendors operate. We take reasonable steps to ensure secure and lawful data handling.

8. Data Security

We use commercially reasonable safeguards to protect your information, including encrypted connections, secure hosting, and access controls. No method of electronic storage or transmission is entirely secure.

9. Data Retention

We retain personal information only as long as needed to fulfill the purposes described in this Privacy Policy unless a longer retention period is required by law.

10. Your Rights and Choices

You may have the right to:

• Request access to your personal information
• Request corrections or deletion (where legally permitted)
• Unsubscribe from marketing communications
• Limit certain processing activities

11. Do Not Track

Our website does not currently respond to browser-based Do Not Track (DNT) signals.

12. Children's Privacy

We do not knowingly collect information from children under 13. If such information is discovered, we will delete it.

13. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be reflected by the “Last Updated” date above. Continued use of our Services signifies acceptance of changes.

14. Contact Us

If you have questions about this Privacy Policy or your information, contact us at:

Bot Fanatics / Battleplan LLC
Dallas, Texas, USA
Email: Lysander@botfanatics.com
Phone: 818-235-8711